Refund policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We reserve the right to deduct 20% as re-stocking fee from the original purchase price.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Before shipping your item back to us, please e-mail us for an RMA number, which should be clearly marked on your package. Along with the RMA number, we shall provide you with an address for return. We reserve right to refuse delivery of packages without the RMA number. Please include a copy of the sales receipt with your return. For your benefit, please ship it with tracking number and insurance against loss or transit related damage.

Several types of goods are exempt from being returned. Custom orders, including custom-cut fabrics, cannot be returned. CD, DVD, or software that have been opened cannot be returned. Books, magazines with obvious signs of use and/or without all the inserts cannot be returned.

RETURNS FROM ORDERS SHIPPED OUTSIDE THE USA ARE NOT ACCEPTED.

Return Shipping

Return shipping address will be provided to you with the RMA number.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. For your benefit, please ship it with tracking number and insurance against loss or transit related damage. We cannot provide refund or exchange for lost or damaged items.